![]() Jira is intended for product development - building a new software product or maintaining/fixing an existing one. In short, you’ll need to go to your Jira administration board and create a new project and title it Feature Requests or something along those lines. If you want to share your feedback board or create a roadmap, you have to export the data and use it in some other app to make it public for your entire audience. In other words, whatever you create in Jira has to stay available to your team only. The main difference between a proper feature request and feedback software is that a feedback board in Jira is not public. While it’s not the primary use for Jira, the tool can be used for feature requests with a little bit of preparation in advance. Since these are related to the product anyways, Jira seems like a logical choice of app for the job.īut is it really? Today, we’ll find out how you can use Jira for customer feedback and feature requests and whether it’s the ideal tool for the job - and what to get instead.Ĭan you use Jira for feature requests and idea management? One of the things that you can use Jira for is to track and manage feature requests and ideas. From managing new projects to fixing bugs and tracking who’s doing what, Jira takes care of a giant chunk of daily operations for teams worldwide. ![]() For many developers, designers, product managers, and all sorts of IT professionals, Atlassian’s Jira is an invaluable tool that makes their lives easier.
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